Senior Marketing Tech Analyst — Hybrid, Roadmap & CRM

Senior Business Analyst – Marketing Technology
Chicago, IL in the loop – 3 days onsite/2 days WFH

SUMMARY
The Senior Business Analyst, Marketing Technology performs analysis activities that support the decision making regarding alignment of marketing technology solutions with marketing needs on the business side. This involves conducting market research, functional comparisons, and staying abreast of what is being done at other companies. The analyst will also gather requirements, document procedures, and review the methods of the current processes.

The Sr Marketing BA partners with marketing stakeholders and the Marketing Program Manager to prioritize and create a project roadmap for the marketing technology portfolio.

What you'll be doing

• Partner with business stakeholders to understand and prioritize their needs, creating a roadmap of projects related to marketing technology (CRM, CMS, etc.)
• Seek input of user experience and document current procedures and processes to determine potential improvements to their assigned products.
• Stay abreast of best practices being done at other companies and technology developments that may affect the areas. Act as a trusted advisor to stakeholders and the Program Managers to influence the technology decisions for the areas based on this knowledge.
• Analyze and consolidate all perspectives on the project – business needs, requirements, user experience, security, training, risk, time, cost, technology architecture, procurement/vendor management, operational considerations, etc. – to help the Company reach the best technology decisions.
• Manage the lifecycle of their assigned products, from inception to implementation, throughout production until retirement / upgrade.
• Gather business requirements from project stakeholders to further define the goals and objectives.
• Drives projects and business teams toward achieving intended business results within a specified time and budget.
• Perform risk analyses to identify and resolve critical path issues.
• Prepare and analyze program / project related data.
• Review and report on program / project status.
• Prepare materials for briefings and presentations to large size groups of key decision makers at the executive level.

• 5+ years of experience working as an IT Business Analyst or Product manager focused on requirements gathering, documentation and communicating requirements to technical teams & vendors
• Experience working marketing technology such as Salesforce or a different CRM, Sitecore or another CMS, Communication Tools, Intranet, Web Design/Development, etc.
• Proficiency with MS Office

• Experience with Share Point
• Experience with O365
• Experience with One Place, Foundations or One Sheet