Director, Learning & Development

Overview

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. Our updated growth strategy focuses on staying ahead of what our customers want and realizing further growth potential. Our ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Director, AI Upskilling, Learning & Development will lead the McDonald’s AI enablement strategy, shaping how employees learn, adopt, and integrate AI into their daily work. This role focuses exclusively on corporate staff, building confidence, practical skills, and habits that enable employees to optimize workflows, improve decision-making, and drive greater efficiency through responsible use of AI.

This leader will set the strategy, design learning experiences, manage enterprise adoption, and measure impact. They will partner closely with Enterprise Data, Analytics & AI (EDAA), Global Technology, Global People, Communications, and Strategy teams to ensure employees at all levels—across global functions and markets—are prepared to thrive in an AI-enabled workplace.