Head of Sales Systems Platform Strategy

Overview

The Head of Platform Strategy will partner closely with senior leaders across operations, product, engineering, and regional teams to translate complex business priorities into clear platform designs and structured business requirements that can scale globally, owning the definition of the what and why for major platform investments. This role will ensure initiatives are well scoped, technically sound and aligned to long term architecture before build begins.

Key initiatives include redesigning account hierarchies and segmentation across global accounts, expanding Salesforce capabilities into new markets, improving lead-to-cash workflows and contract automation, standing up robust data governance across core CRM objects, integrating planning and quota tools into the platform ecosystem, and defining the architecture and sequencing for next generation CRM evolution. This is an opportunity to play a critical role in defining and designing the most strategic platform initiatives across our business before development begins, while operating as the bridge between business strategy and technical execution.

• Own Platform Design for Critical Initiatives:
  Lead the design and definition of major platform initiatives across our commercial systems. Translate business priorities into clear system workflows, logic, and requirements before build begins. Ensure solutions are scalable globally and aligned to long term architecture.
• Define High Quality Business Requirements:
  Partner with business leaders to understand problems and desired outcomes. Document clear, structured business requirements that product and engineering teams can execute against. Act as the primary owner of requirements across complex, cross functional platform programs.
• Partner with Product and Engineering:
  Work with product managers, engineers, and technical architects to shape solutions and sequencing. Ensure proposed builds are practical, scalable, and aligned to business goals. Support reviews and provide guidance throughout delivery to maintain design integrity.
• Drive Prioritization and Alignment:
  Help evaluate and prioritize platform initiatives based on impact and scalability. Balance regional needs with global consistency and long term platform health. Provide visibility into roadmap, dependencies, and key decisions.
• Improve Scalability and Efficiency:
  Identify opportunities to simplify workflows, improve data quality, and reduce manual effort. Ensure systems support automation, clean reporting, and future AI driven capabilities.

• 8+ years of experience in sales technology, Rev Ops, product strategy, consulting, or related fields
• Strong expertise in Salesforce and complex commercial tech stacks
• Experience leading large scale CRM or platform transformation initiatives
• Proven ability to translate business strategy into technical or system requirements
• Experience working cross functionally with business, product, and engineering teams

• Experience in high growth technology, marketplace, or SaaS environments
• Strong understanding of lead to cash, onboarding, CRM, and commercial operations workflows
• Background in management consulting, product strategy, or technical program leadership
• Comfort working with data models, automation, integrations, and system architecture concepts
• Experience supporting global implementations across multiple regions and business lines

For Chicago, IL-based roles:
The base salary range for this role is USD $183,000 per year - USD $203,000 per year. For New York, NY-based roles:
The base salary range for this role is USD $203,000 per year - USD $225,500 per year. For San Francisco, CA-based roles:
The base salary range for this role is USD $203,000 per year - USD $225,500 per year. For Seattle, WA-based roles:
The base salary range for this role is USD $183,000 per year - USD $203,000 per year. All US locations: you will be eligible to participate in Uber's bonus program, and may be offered an equity award and other compensation. All full-time employees are eligible to participate in a 401(k) plan and various benefits. More details can be found at the following link: