Managing Principal, Travel & Hospitality Consulting

We are seeking a dynamic and strategic Managing Principal to lead our Travel & Hospitality Consulting practice, driving impactful engagements with industry-leading organizations. The successful candidate will bring robust expertise, entrepreneurial agility, and a client-centered approach to advance transformation initiatives across the Travel, Hospitality, and Leisure sectors.

Req:

• Build and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), driving measurable value across existing accounts and identifying industry-specific up-sell and cross-sell opportunities

• Lead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and shaping transformation roadmaps aligned to guest experience, operations, and revenue growth priorities

• Provide subject matter expertise in Travel & Hospitality transformation initiatives, partnering across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernization

• Lead consulting engagements delivering billable client work, owning requirements definition, solution design, and execution oversight for complex, multi-workstream programs

• Apply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balancing speed, scalability, and operational realities unique to Travel & Hospitality environments

• Analyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and accelerators

• Develop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM’s market positioning

• Build and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensuring consistent delivery quality across global engagements

• Mentor and develop consultants, strengthening industry acumen, consulting rigor, and client impact across the practice

• 15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations

• 10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiatives

• Demonstrated expertise across Travel & Hospitality business functions, such as:

• • Guest/customer experience & personalization
• • Loyalty and CRM ecosystems
• • Reservations, distribution, and booking platforms
• • Revenue management, pricing, and demand forecasting
• • Operations, workforce, and supply chain optimization

• Proven ability to translate Travel & Hospitality business challenges into actionable technology and process solutions

• Strong experience leading large, multi-disciplinary consulting teams in an onshore/offshore delivery model

• Hands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementations

• Ability to communicate complex business and technical concepts to executive audiences through compelling presentations and written materials

• Practical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environments

• Track record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industries

• Experience working in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellence

• Familiarity with Agile delivery models is preferred

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance…