Sr Business Applications Analyst - Salesforce Administrator

Overview

We are seeking a Senior Salesforce Administrator who combines technical expertise with stakeholder engagement skills. This role focuses on establishing scalable processes, managing stakeholder expectations, and implementing modern Dev Ops practices. You will ensure Salesforce ties into the overall success of Flock Freight as part of stakeholder management and serve as the bridge between business needs and technical implementation while maintaining platform integrity.

• Partner with stakeholders to set clear service boundaries, manage expectations, and negotiate competing priorities
• Coordinate cross-functional initiatives and maintain project roadmaps
• Design and maintain Salesforce Sales Cloud and Service Cloud
• Architect scalable solutions and manage integrations with external systems
• Ensure data quality, security, and platform performance
• Implement CI/CD pipelines using tools like Copado, Gearset, or AutoRABIT
• Manage version control, deployment processes, and release management using Git workflows
• Configure automated testing and maintain development standards
• Work with Salesforce DX and CLI tools for modern development practices

• Bachelor s degree or equivalent experience
• 7+ years of Salesforce platform experience, with 3+ years in a senior capacity
• Strong experience with Sales Cloud, Service Cloud, and marketing automation (Hubspot/Pardot/Marketo)
• Hands-on experience with Salesforce Dev Ops tools and CI/CD practices
• Experience managing stakeholder relationships and setting process boundaries
• Excellent communication skills for both technical and non-technical audiences
• Integration experience (REST, SOAP, Census, Gong)
• Proven track record in project management and agile methodologies (Jira)

• Compensation range: $122,000 – $168,000 per year
• Eligible for equity and competitive benefits as part of total rewards
• Hybrid work model and comprehensive medical, dental, and vision coverage
• 401(k) with employer match

Flock Freight is committed to creating an environment that’s fair and inclusive. We hire based on qualifications and business needs and welcome diverse perspectives. We encourage conversations even if you don t check every box. We have zero tolerance for behavior that harms marginalized groups. We are targeting talent in the Chicagoland and San Diego areas.