Customer Innovation Services Solution Advisor

Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we ll bring out the best in you. We re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what s next. The work is challenging – but it matters. You ll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location
:
Chicago, Newtown Square, Palo Alto, San Ramon, or Atlanta

As a key member of the Americas Cloudified Services team, the Customer Innovation Services (CIS) Solution Advisor will execute the GTM strategy to meet Market Unit demands and work towards achieving the team s business targets. You will manage all aspects of the CIS and Custom AI (CAIA) sales motions in the assigned Market Unit.

• Pipeline and CIS Sales Booking Growth:
  Focus on growing pipeline, ensuring quarterly KPIs including bookings and pipeline goals are met within CIS budgets.
• Solve non-standard, mission-critical problems with customers, accelerate Custom AI and platform adoption and create durable cloud subscription revenue.
• Primary Contact:
  Act as a main demand driver for and leverage account intelligence tools for tracking business health, status, and opportunities.
• Adoption and Consumption:
  Position CIS with identified customers and execute strategic programs to encourage SAP cloud solution and Business AI usage, with goal to drive adoption and maximize customer return on their existing SAP license subscription investment.
• Demand Creation:
  Identify and pursue net-new business opportunities for and relevant customer success engagements in the North American market.
• Strategic Engagement:
  Collaborate with the Americas and global teams to elevate market awareness of CIS and educate key stakeholders.
• Innovative Offerings:
  Promote thought leadership in related cloud areas, fostering innovation.
• Brand Elevation:
  Lead brand integration CIS, adoption and measure key metrics such as Backlog and Consumed ACV.

• 3+ years of sales or presales experience
• 5+ years of solution specialist (or equivalent customer-facing) experience in areas appropriate to the job
• Demonstrates 5-7 successful engagements leading solution teams on complex, multi-product deals
• Strong knowledge/expertise on end-to-end processes/solution matching, with working knowledge of SAP BTP, BDC, Business and Generative AI
• Experience in sales, sales reporting, and sales processes (forecasting, pipeline management, etc)
• Be self-driven and setting personal objectives
• Be a self-starter, highly motivated to research a customer s situation and industry in order to prepare for meetings, continuously review and update territory and opportunity plans, and have the leadership to leverage the SAP assets available
• Have a passion for winning and customer success
• Excellent presentation and communication skills;
  English: proficient
• Business level local language: expert

• Bachelor equivalent: minimum requirement
• Master equivalent: optional
• MBA / Ph.D.: optional

Compensation ranges are provided with pay transparency. The targeted combined range for this position is 172,900 – 294,000 USD, with actual offers determined through the selection process and may reflect factors such as education, skills, experience, scope, and location. Benefits vary by region; please refer to SAP North America Benefits for details.

SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We are committed to Equal Employment Opportunity and provide accommodations to applicants with disabilities. If you need assistance to navigate our website or complete your application, please contact Recruiting Operations Team at  Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

AI Usage in the Recruitment Process
:
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Violations may result in disqualification from the hiring process.

Requisition Details
:

Requisition  | Work Area:
Presales | Expected Travel: 0 - 10% |

Career Status: Professional |

Employment Type:

Regular Full Time