Office Lead Agent On-site

Overview

Step into a key role as an Office Lead Agent taking the lead in cargo and mail documentation while supporting and guiding Office Agents and providing hands-on assistance on site to keep operations running smoothly.

Apply now and grow your career with us!

• Documentary Acceptances
• Shipment Data Capture
• Prioritization of Export Build-up and Import Breakdown
• Preparation of Export and Import documentation (Manifest, AWBs)
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Preparation NOTOC
• Close out flight
• Customer contact (Notify customer)
• Hand over AWB and Docs to customer
• Debit charges
• Assists the Cargo Supervisor in monitoring the Office Agent Junior
• Provides feedback to Office Supervisor
• Provides support to Office Agent
• Supports, co-operates, and communicates with all colleagues
• Participates in staff briefings
• Perform all other duties assigned or delegated by supervisors

• 15-20 Vacation Days
• Short Disability
• Healthcare
• Commuter Benefits
• up to 60 Sick Days
• Family Policy
• Flight privileges
• Employee Assistance Program
• Long Disability
• Flex Holidays
• Education
• Company bonus (if applicable)
• 401k plan
• Life Insurance

• High school diploma or equivalent required
• 2-3 years of experience in warehouse handling
• Fluency in English required
• Qualification according to CHM / GOM required
• Proficient in MS Office
• Manage constant time pressure
• Manage high stress levels
• Must be willing to work shifts
• Must possess a legal work permit in the U.S.
• CV/Resume required
• Company will not provide relocation assistance