ServiceNow Developer

Basic Requirements:

• Minimum 10+ years relevant Service Now Developer Experience.

• Experience in supporting the implementation, administration, configuration, and/or development of the Service Now tool

• Mandatory working experience in ITSM, Platform Health and health scan related work.

• Service Now Experience should include extensive scripting in Service Now, tool configuration, design work, technical configuration, and deployment.

• Specifically, candidates should possess the skill to develop on the Service Now platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows.

• System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

• Experience with working or developing in any one of the following programming languages:
JavaScript, CSS, HTML or HTML 5, Angular JS.

• Excellent communication skills.

• Ready for rotational shifts including night shift.

• CSA certification is mandatory.

• CAD Service Now certification has more preference.

Preferred

Skills:



• Understanding of Configuration Management as it relates to ITIL and CSDM in Service Now.

• Web Services Integration (SOAP, REST, JSON, JDBC)

• Experience implementing systems using the Agile/Scrum methodology.

• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks

• Strong communication, Strong presentation and writing skills.

• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

• Administration of a Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

• ITIL certification is an advantage.