Sr Manager, Tech Platform Management

Job Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thurs, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best‑in‑class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud Platform Sr. Manager role is part of the Edge ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Director, Edge Solution Delivery and is responsible for supporting and maturing the Edge Platform in support of the overall Edge Solution Delivery technical vision and strategy within the Edge program ensuring alignment with other peripheral engineering initiatives with business objectives.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

• Own and manage a strategically important technology product or suite of products with significant business impact, including defining the product vision and engineering roadmap.
• Drive the Edge product roadmap in collaboration with Google and internal engineering teams.
• Guide and influence engineering teams, fostering innovation and disruption in strategically important domains.
• Oversee Edge platform engineering, including tools, processes, and operational support.
• Lead automation initiatives for infrastructure provisioning, configuration management, and deployment pipelines using modern Dev Ops tools (e.g., Terraform, Ansible, Jenkins).
• Champion Infrastructure as Code (IaC) principles, CI/CD pipelines, and containerization technologies (Docker, Kubernetes).
• Collaborate cross‑functionally to streamline workflows and improve the software release lifecycle.
• Ensure modularity, observability, and maintainability while delivering scalable Edge platform solutions.
• Lead technical implementation and pilot deployments, ensuring alignment with project requirements.
• Oversee project planning and delivery within scope, budget, and timeline constraints.
• Define and enforce engineering standards for resilience, scalability, and performance.
• Maintain a strategic focus with hands‑on leadership where appropriate.
• Partner with business leaders and architects to assess long‑term viability of systems/products from both business and technology perspectives.
• Identify core problems and opportunities, driving solutions that impact…