Director, Digital Project Management

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We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

A dynamic, strategic and resourceful digital first thinker. A leader and facilitator responsible for all activities related to managing the delivery of multi-faced AI development initiatives. An effective communicator, you will be responsible for managing, enabling and empowering a cross functional team with the goal to deliver outstanding, profitable work for the clients within that team, while striving for a positive team environment and engaged staff.

The Digital Project Director will build relationships with AI, Innovation, IT, Marketing clientele and work alongside sales personnel to support the WWT Digital team in the development of new strategies that help our customers and prospects identify and then ultimately realize AI transformation through the entire portfolio of AI services that WWT has to offer. The Digital Project Director will drive the architecture of the Digital Project Management discipline including team best practice development and implementation.

The Digital Project Director reports to the Senior Director, Workplace Transformation.

• You will be accountable for the entire project lifecycle on digital projects, working alongside the commercial & strategy teams and managing multidisciplinary teams from Strategy, Research, & AI.
• Key participant in the business development process; leading business development efforts from a delivery perspective and coordination of team sales enablement and new business pitch efforts.
• The role is client facing, managing all communication channels (meetings, workshops, email & documentation) and forums within the project.
• Assigned to large and complex projects, you'll be expected to raise risks early and find solutions to fit the client's needs whilst sticking with project expectations.
• Manage the technical, business and personnel aspects of consulting and development engagements.
• Manage the invoicing, backlog and resource management activities for the assigned engagements in coordination with the Digital Operations and Managing Directors.
• Oversee multiple AI or delivery teams at once, provide leadership, guidance and standardized process, reporting and client communication.
• Ensure deliverables are of the highest quality to promote client satisfaction.
• Ensure key project management deliverables are produced such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc.
• Serve as a key member of the solution delivery team by facilitating requirements/design sessions and producing deliverables.
• Monitor project team engagement and performance and provide feedback; ensure involvement of the appropriate teams and individuals during each project phase.
• Develop strong client relationships.
• Assist in develop overall estimates of the effort / resource requirements / schedule.
• Lead the risk assessment efforts during the proposal process and recommend appropriate risk mitigation strategies.
• Drive development of the AI Project Management discipline including…