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ITSM Problem Manager – Proactive RCA & ITIL Lead
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-23
Listing for:
McDonald's Corporation
Part Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
A leading global restaurant brand in Chicago is seeking a Manager of ITSM Problem Management. This role focuses on enhancing digital operations through continuous improvement and proactive problem management. Candidates should have a Bachelor's degree in Computer Science and at least 3 years of experience in Service Management, particularly in ITIL-based frameworks. This position offers a salary range of $112,860 - $143,900 along with various benefits and a bonus structure.
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