EHR Integration Associate

ABOUT US

Hirex Hire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT

Location:

Chicago, IL HQ

Industry: Healthcare Technology (SaaS)

Company Size: 50+

What They Do:
Our client is a cloud-based software platform and patient engagement technology that automates the collection of patient reported outcomes. It also offers procedure-specific education modules to help prepare patients for treatments and proactively monitors their recovery.

Contact Hirex Hire for more client information

THE ROLE

The Integration Associate will play a critical role in enabling seamless technical integrations between our client's platform and customer systems. This individual will be responsible for designing, building, and supporting healthcare integrations while serving as a trusted technical partner to customers. The ideal candidate brings hands-on experience with HL7 and API-based integrations, collaborates effectively with cross-functional teams, and is passionate about helping customers succeed through reliable, scalable technical solutions within a healthcare or healthtech environment.

WHAT YOU WILL DO

• Partner closely with customers and internal stakeholders to gather integration requirements and design scalable technical solutions that meet customer needs.
• Build, maintain, and test HL7 interfaces, Restful APIs, and workflows that connect external healthcare systems to the platform.
• Manage multiple customer integrations simultaneously, including technical design, documentation, timelines, and integration performance reporting.
• Serve as a trusted technical advisor to customer project leads throughout the integration lifecycle.
• Troubleshoot, diagnose, and resolve integration issues while providing clear technical guidance and support to customers.
• Monitor post-implementation integrations to ensure stability, adoption, and ongoing performance.
• Collaborate with Product and Engineering teams to share customer feedback and influence integration-related roadmap decisions.
• Advocate for customers by promoting industry best practices and contributing to the evolution of platform integration capabilities.

WHAT YOU WILL NEED

• 3+ years of experience in customer integrations or customer-facing technical roles, preferably within healthcare or healthtech.
• Hands-on experience with healthcare integration standards such as HL7 v2, SMART on FHIR, and RESTful APIs.
• Experience integrating with Electronic Health Record systems such as Epic, Cerner, Athena, Mod Med, or similar platforms.
• Proven ability to manage multiple complex integration projects simultaneously with minimal supervision.
• Strong analytical and troubleshooting skills with a structured, solutions-oriented mindset.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Experience designing, building, or supporting data pipelines, interfaces, or workflows.
• Familiarity with data ingestion and transformation processes using tools such as APIs, Python, or similar technologies.
• Working knowledge of SQL and interacting with production databases.
• Bachelors, degree required, ideally in Computer Science, Mathematics, or related quantitative field.

WHAT OUR CLIENT OFFERS YOU

Our client was selected as one of the top 50 "Best Small Companies to Work For in Chicago" and they pride themselves on their team culture and shared passion for working together to solve meaningful problems in health care to improve patient lives. Check out a few of their benefits below:

• Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K.
• They are Mission Driven - our client's team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes.
• True Idea Meritocracy - great ideas win out. They encourage all team members to challenge the status quo because their mission demands this.
• Flexible Time Off - they trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up.
• World-Class Team - they're at the top of our industry because of our employees. They're the best investment they can make, and they never forget that.
• Fast Growing - they are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.