Vendor Manager - IT

This senior vendor management position reports to the Director of IT Procurement and Vendor Management. We are seeking an experienced professional who will:

• Act as a trusted advisor to business leaders and key stakeholders across legal, risk, audit, compliance, and other global functions.
• Lead vendors through comprehensive risk assessments and due diligence for existing ICT third-party service providers.
• Develop and implement strong contractual agreements addressing security, performance, and continuity requirements.
• Establish effective monitoring tools, scorecards, and oversight mechanisms for ICT third-party service providers.

The ideal candidate will have proven expertise in managing critical and strategic vendor relationships and driving measurable improvements across the vendor management function.

• Design and execute vendor management strategies and processes.
• Oversee all vendor management-related activities and deliverables.
• Develop and maintain incident response and business continuity plans, ensuring regular testing and updates to address evolving risks.
• Collaborate with internal teams to define reporting requirements and automate processes within procurement and vendor management systems.
• Ensure compliance with regulatory requirements, including execution of DORA addendums.
• Guide cross-functional teams through procurement and vendor management processes.
• Align with category leaders on sourcing and procurement strategies.
• Create and implement complex, multi-region supplier performance scorecards.
• Monitor vendor performance against contracts, SLAs, and KPIs.
• Maintain compliance with global and regional regulatory standards.
• Demonstrate expertise in Responsible Sourcing, Contract Management, Category Management, Third-Party Risk Management, and compliance requirements.
• Utilize Source-to-Pay systems effectively.
• Develop advanced dashboards and produce monthly reports for analytics and performance tracking.

• Education: Bachelor's degree in Finance, Business Administration, Supply Chain Management, or related field.
• Experience: 10-15 years in vendor management with a strong track record of success.
• Project Management: Ability to lead large-scale, complex initiatives with significant financial impact and tight deadlines.
• Strategic Approach: Experience applying structured vendor management methodologies.
• Negotiation: Exceptional negotiation skills with the ability to influence senior stakeholders internally and externally.
• Business Acumen: Strong organizational awareness and sound judgment in decision-making.
• Communication: Excellent written and verbal communication skills.
• Stakeholder Management: Collaborative and proactive approach to internal client engagement.
• Analytical
  
  Skills:
  
  Advanced ability to translate spend and supplier data into actionable sourcing strategies.