Deputy Commissioner Of Information Technology

Deputy Commissioner of Information Technology

Department of Human Resources

Number of Positions: 1

Salary Range: $139,140 - $167,964 (commensurate with experience and qualifications)

Applications accepted until 11:59 pm CDT on 1/27/2026

The Deputy Commissioner of Information Technology serves as the senior technology leader for the Department of Human Resources (DHR). This role is responsible for strategic oversight, modernization, security, and operational performance of all HR technology systems supporting the City’s workforce. The Deputy Commissioner provides vision, leadership, and direction for enterprise HR systems, ensuring that technology initiatives align with City policies, DHR goals, and best practices in public‑sector HR and IT management.

• Strategic Leadership & Planning
  • Develop and implement the department’s long‑term technology strategy in alignment with the City of Chicago’s enterprise IT standards and HR operational priorities.
  • Lead the Human Resources module of the Enterprise Resource Planning system.
• HR Systems Management
  • Oversee the administration, performance, and enhancement of core HR technology platforms (e.g., Talent Acquisition, Personnel Management, Learning Management, Performance Evaluation systems).
  • Ensure effective integration of data across City systems to support analytics, reporting, and operational decision‑making.
  • Assist in managing vendor relationships and contracts for HR technology services, ensuring compliance with procurement guidelines.
• Data Governance & Security
  • Establish and enforce data governance policies for employee information and HR systems.
  • Partner with the Department of Technology & Innovation (DTI) to ensure system security, compliance with privacy regulations, and risk mitigation.
• Operational Oversight
  • Direct day‑to‑day operations of the DHR IT division, including application support, help desk functions, system maintenance, and project delivery.
  • Lead system testing, implementation, and change management processes to support department‑wide adoption of new tools or upgrades.
  • Ensure timely and accurate production of HR reports, metrics, and dashboards.
• Project & Program Management
  • Manage large‑scale enterprise HRIT projects, including project scoping, budgeting, scheduling, and cross‑departmental coordination.
  • Monitor project risks and ensure timely, successful implementation of new technologies or system enhancements.
  • Lead stakeholder engagement and user‑training efforts for system rollouts.
• Leadership & Team Development
  • Manage, mentor, and develop IT staff, promoting a culture of accountability, innovation, and continuous improvement.
  • Set performance expectations and conduct evaluations for IT managers, analysts, and technical support personnel.
  • Create opportunities for staff training and professional development.
• Records Management
  • Establish and enforce data governance policies for safeguarding employee information.
  • Ensure audit, input, and maintenance of personnel transactions to guarantee accuracy and compliance with HR laws, regulations, and policies.
  • Plan, identify, and direct improvements to processes and procedures for EEDMS (Electronic Employee Document Management System), various forms, and Docu Sign templates.
  • Coordinate labor contract agreement changes in CHIPPS and review business processes for needed updates.
  • Oversee storage and retention of physical and electronic employee personnel records.
• Additional Duties May Be Required For This Position

• Five years of progressively responsible leadership experience in information technology management, systems administration, or enterprise application.
• Experience overseeing large‑scale IT operations or enterprise HR systems.
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field.
• Experience working in a government, public‑sector, or unionized environment.
• Expertise with HRIS platforms, data governance practices, cybersecurity frameworks, and cloud‑based enterprise systems.
• Demonstrated ability to lead cross‑functional teams and communicate complex technical issues to non‑technical audiences.

• Strategic and…