VP and Tech Product

Position: Staff VP Experience and Tech Product
Anticipated End Date:

Position Title:

Staff VP Experience and Tech Product

Job Description:

Staff VP Experience and Tech Product

Location:

May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN;
Chicago, IL;
Atlanta, GA;
Mason, OH;
Richmond, VA; or Norfolk, VA.

This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Summary

Elevance Health is a Fortune 20 company committed to redefining the future of healthcare. At the heart of this transformation is the Digital Platforms and Artificial Intelligence Office (DPAIO) building the platforms, data infrastructure, and AI-powered experiences that will modernize how healthcare is delivered and experienced.

As we evolve into a platform-first organization, we are rebalancing our technology investments to power connected, intelligent experiences for members, providers, and employees alike.

The Staff VP Experience and Tech Product will serve as the enterprise leader responsible for building, scaling, and operationalizing our Technology Product discipline. This is a high-impact, execution-oriented role tasked with embedding product thinking into every aspect of platform design, delivery, and governance. Reporting into the DPAIO executive team, this leader will drive platform reuse, reduce internal friction, modernize digital workflows, and deliver measurable value enabling Elevance Health to activate the 10x multiplier effect outlined in our product transformation strategy.

This is not a planning-only role. It's a strategic execution mandate, with accountability for building frameworks, operating models, and internal capabilities that scale across Elevance Health's diverse business lines and technology environments.

Team Scope 100+

Position Responsibilities

Product Strategy & Platform Leadership

* Define and drive the enterprise digital product strategy across shared platforms (e.g., Sydney, Horizon, Unified Workbench).

* Champion the platform-first operating model, built on "build once, serve many," product lifecycle governance, and outcome-driven prioritization.

* Translate strategic platform intent into measurable OKRs aligned with enterprise outcomes: trust, affordability, cost-to-serve, growth, and health equity.

* Lead quarterly roadmap reviews, platform investment forums, and prioritization rituals in alignment with enterprise planning and LOB partner needs.

Technology Enablement & Lifecycle Execution

* Activate a Unified Workbench strategy for internal teams, improving cross-functional workflows and internal experience at scale.

* Operationalize decommissioning of legacy systems, working across architecture, engineering, and operations.

* Build reusable components, shared services, and design patterns to accelerate time-to-market while ensuring governance and interoperability.

* Partner with AI/ML and data platform leads to embed intelligent guidance, automation, and decision support within core platforms.

Discipline Building & Governance

* Stand up the Tech Product Office, including its structure, operating model, metrics, and product development standards.

* Lead a cross-functional Tech Product Council to rationalize investments, align priorities, and govern platform adoption across LOBs.

* Codify product management capabilities across Elevance Health, including journey-based prioritization, impact-based OKRs, and experience instrumentation.

* Launch training programs to build internal fluency in product thinking, design systems, and connected experience delivery.

Cross-Functional Leadership

* Collaborate deeply with Strategy, GCIO, LOB CEOs, Clinical, Marketing, and Digital Business Owners to define shared goals…