Trading Application Support Front Office

Trading Application Support Front Office

2 days ago Be among the first 25 applicants

This range is provided by QUANTEAM - North America (RAINBOW PARTNERS Group). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Direct message the job poster from QUANTEAM - North America (RAINBOW PARTNERS Group)

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices:
Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

Context :

Our client, a leading player in Global Markets based in Chicago
, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team
. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit
.

Your Role :

• Act as the main point of contact for traders, building trusted relationships with Front Office desks.
• Handle Level 1 functional support
  : user requests, incident management, escalation, and follow-up.
• Gather and document business requirements, conduct functional testing, and support production releases.
• Collaborate with IT development teams (local and global) to deliver system enhancements.
• Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
• Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.

What We’re Looking For :

• Bachelor’s degree in Computer Science, Finance, or related field.
• Solid experience as an IT Business Analyst or IT Support Analyst within Front Office – Equity Derivatives
  .
• Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
• Comfortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
• Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
• Experience working with relational and no-relational databases (good SQL skills).
• Knowledge of FIX and other order/rfq/trading protocols.
• Excellent communication and stakeholder management skills, customer-focused mindset.
• Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
• Knowledge of Agile methodologies is a plus.

This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.