Director, Client Leadership

* Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients.
* Translate client business objectives into research design, ensuring insights are aligned with our client’s media strategy and goals.
* Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI.
* Synthesize complex data into compelling narratives that inform client decision-making and media planning.
* Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards.
* Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights.
* Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context.
* Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels.
* Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions.
* Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency.
* Establish quality standards and best practices to deliver on client-facing research outputs.
* Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts.
* 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance.
* Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies.
* Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders.
* Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment.
* Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing.
* Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking.
* Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency.
* Medical plans with comprehensive, affordable coverage for a range of health services
* Health Savings Account/FSA
* Dental, Vision and benefits to cover unique healthcare needs
* Wellness Program
* 401k with match
* Tuition Reimbursement, Commuter benefits
* Unlimited PTO
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