Associate IT Business Analyst; Project & Portfolio Management
Listed on 2026-01-19
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IT/Tech
IT Business Analyst, Systems Analyst, Data Analyst, IT Consultant
Job Description
Location:
Chicago, Illinois
Business Unit:
Rush Medical Center
Hospital:
Rush University Medical Center
Department:
Enterprise IT Strategy & Plang
Work Type: Full Time Remote (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page https://(Use the "Apply for this Job" box below)..
Pay Range: $26.01 - $38.75 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
SummaryThe Associate IT Business Analyst has expertise in both information technology and business administration. Responsible for enhancing the quality of IT process, products, and services. Duties include performing detailed requirement analysis, documenting processes, finding technological solutions to business needs, and performing some user acceptance testing. The Associate IT Business Analyst is comfortable meeting with all levels of IT and Business stakeholders;
has exceptional interpersonal skills, and functions as a communications link between IT and Business units. While this role is titled IT Business Analyst, it requires a blend of business analysis, PMO operations support, and solution engineering skills to translate process needs into scalable, well-designed solutions. Helping ensure that tools, processes, and reporting evolve together as the PMO matures.
Business Analysis & Process Design
PMO Operations & Governance Support
Configuration & Administration
Solution Design & Workflow Modeling
Stakeholder Collaboration & Communication
Data Analysis, Reporting & Documentation
Comfortable working in iterative, evolving environments
Continuous Improvement Mindset
Bachelor's degree in computer science, business administration, or related experience.
A minimum of 2-5 years of business analyst or related experience
Experience working with the Service Now suite specifically the Strategic Portfolio Management (SPM) tool
Excellent problem- solving skills
Exceptional interpersonal, written, and verbal skills
Experience with using a variety of IT technologies, including MS Office suite.
Liaising between the IT department and the business units.
Evaluates and documents business workflows, anticipating requirements and understanding important strategic business needs.
Conducts meetings and presentations to share ideas and findings.
Acts as an information source and communicator.
Analyzes the design of technical systems, software expectations, and business models, working with vendors, IT teams and business stakeholders.
Shape business requirements and KPIs by making recommendations and suggesting alternatives to proposed solutions.
Creates and maintains reports to represent vendors, costs, and processes.
Updates, implements, and maintains IT department procedures, such as onboarding.
Prioritizes initiatives based on business needs and balances resources and priorities.
Act as coordinator, providing oversight for the Strategic Portfolio Management (SPM) solution ensuring compliance, timeliness, and issue escalation.
Provide assistance with budget model development, aggregation, and reporting utilizing MS Excel
Assist with the employee onboarding process including updating the tracking board, employee status follow-up, candidate interview scheduling and interview feedback tracking
Assist with and coordinate departmental team events including scheduling, vendor follow up and ordering, working with communication analyst for announcements
Maintaining departmental email and distribution lists
Act as coordinator for key employee engagement activities, tools and processes including assisting with survey creation, distribution and follow up
· Liaising between the IT department and the
business units-acts as an information source and communicator.
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