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IT Support Technical Support

Senior Tech Support Lead: Gov Cloud & Public Sector

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading cloud technology company is seeking a Senior Technical Support Manager in Chicago to lead their Government and Public Sector support team. You will be responsible for ensuring world-class customer support and operational excellence while collaborating with cross-functional teams. The ideal candidate will have over 8 years of experience in technical support in SaaS environments, with strong leadership and customer success skills.

This role offers a competitive salary and benefits, with the potential for significant impact in the customer success domain.
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Position Requirements
10+ Years work experience
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