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Technical Support

Strategic Enterprise CS Lead — AI-First Platform

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Box
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A leading technology firm is looking for a Customer Success Manager to manage post-sales activities for enterprise customers. This role requires over 3 years of experience in Customer Success and a solid background in the SaaS industry. The ideal candidate will excel in communication and have a strong technical aptitude. Responsibilities include managing customer relationships, ensuring product adoption, and increasing retention rates.

The company values diversity and inclusivity in its workforce.
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