Senior Product Manager, Global Web Application

Job Description Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Check out the McDonald’s Global Technology Technical Blog () to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the McDonald’s Commercial Products & Platforms, Consumer Product team where our vision is to develop digital customer experiences that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Senior Product Manager, Global Web Application is responsible for partnering cross‑functionally to identify, define and deploy Global Web Application (McDonald’s new e‑commerce website). In this role, you’ll work with multi‑functional teams, such as tech leads, designers, developers, data, business and market stakeholders, and external vendors, to define and implement a robust global web strategy. You’ll be the champion of the web channel customer, translating their needs and feedback into product requirements and driving customer‑centric product development.

The Senior Product Manager will also partner with their team peers to identify growth opportunities that ensures GWA remains relevant to the market and meets customer needs. This person will also partner with the broader Channels team, integrating best‑in‑class applications that bring all the experiences together into a cohesive, usable, and accessible interface.

This is an excellent opportunity for an expert product manager to help craft the transformation and define the product vision of the Global Web Application.

• Collaborate closely with a peer Senior Product Manager on the web team to co‑lead the development and execution of Global Web Application (GWA) roadmap, ensuring alignment with McDonald’s broader strategy and business goals.
• Champion web strategy as a key component of McDonald’s customer experience, bringing a strong perspective on how web capabilities integrate across digital channels.
• Drive product development by defining and prioritizing features, user stories, and backlog items in partnership with cross‑functional teams, ensuring clarity and alignment across design, engineering, marketing, legal and analytics.
• Oversee the product release cycle, including planning, testing, and deployment, while maintaining a shared understanding of timelines and deliverables with your product partner.
• Co‑own shared product concerns such as navigation, information architecture, and design to ensure consistency and scalability across the web experience.
• Leverage market insights and industry trends to inform product strategy and keep the web portfolio competitive and customer‑centric.
• Be an advocate for customer needs, thoroughly understand customer needs and anticipate customer demands to develop engaging, best‑in‑class digital experience for the global websites.
• Align…