Distribution Enablement Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Are you looking to collaborate closely with a Global Distribution team to deliver tailor‑made product solutions which provide insights in support of strategic initiatives? If so, you've found the right team and we are growing!

As a Product Owner of Coding Hierarchy and Agency Management Platform (CHAMP), you are an integral part of a team that defines, designs, and configures the tool to meet and exceed underwriting and distribution expectations. You will lead and mentor teams comprised of operations, technology, and underwriting resources. Additionally, you will translate and operationalize the needs of the business. The exciting work you will do directly impacts broker/agent strategies.

This role will work from our office in Chicago, IL on a hybrid basis averaging 3 days per week.

• Evaluate defined business requirements and processes for application changes to system configuration, processes, data values or complex structures.
• Perform system analysis, develop recommendations and approve requests to ensure changes comply with business need, governance policies, corporate data policy and/or accounting/reporting needs.
• Design high‑level, functional and detailed designs for systems and data solutions.
• Consult with business, data and architecture areas to analyze system usage and end‑to‑end system capabilities, identify risks, optimization alternatives and recommend and/or execute resolution.
• Drive accountability for system and data integrity by developing and executing necessary processes and controls around inbound and outbound flow of data involving application systems.
• Collaborate with management, technical staff and subject matter advisors to understand business needs/issues, troubleshoot problems, conduct root cause analysis and develop cost‑effective resolutions for system and data anomalies.
• Design reports, dashboards and key performance indicators to support analytical requirements and business strategy.
• Partner with data management and technology teams domestically and globally in support of data governance, enhancement of data insights and forward‑looking innovation, including AI.
• Participate in application systems architecture discussions and recommend use of existing or new integrations and/or data elements that will enhance current systems and support overall corporate and business objectives.
• Participate in or lead application related projects including identifying business requirements, functional design, prototyping, process design including scenario design, flow mapping, testing, and training.
• Analyze, develop, and/or execute specifications for system configuration, data mapping and transformation processes within and between financial systems and its dependent upstream/downstream applications.

Typically Reports to Director or above

• Advanced understanding of P&C insurance business and the supporting distribution strategy.
• Experience with Agile methodology inclusive of leading teams through Agile Ceremonies; SAFe Agile Certification is preferred.
• Extensive experience with business process and systems configuration, building reports and understanding integration concepts to/from financial systems.
• Ability to assess how organizational hierarchy changes impact reporting, downstream systems and related operational processes.
• Ability to comprehend financial calculations and compensation models; solid analytical and problem‑solving skills.
• Solid communication, interpersonal and presentation skills to work effectively among all levels of internal/external partners/clients.
• Ability to multi‑task in a fast‑paced dynamic workforce.
• Ability to work independently as well as in a team environment.
• Possesses advanced ability to influence.
• Skillful at learning and adapting to new system applications, functions, and concepts.
• Abilit…