Sr. UX​/UI Designer

* Create the highest quality UI designs
* Coach proper design practices
* Advocate for design throughout the process
* Contribute to the Dealer Ecosystem and Customer Onboarding strategy and roadmap
* Advocate for user centered design through partnership with the UX research team
* Envision and execute user experience improvements
* Conceptualize and communicate design ideas to stakeholders of all levels within an organization.
* Create wireframes, user flows, visual design assets, and interactive prototypes/high fidelity mockups.
* Build the cross-functional community by planning and facilitating regular share-outs, Q&As, and Design workshops
* Partner with UX research to maintain an aligned understanding of the current-state user experience, while continuously discovering opportunities to improve it
* Understanding of overall customer needs and ability to have a holistic view of design and user experience; ability to deliver on short-term needs that fit into long-term vision.
* Familiarity with design sprints and the agile methodology.
* Actively and constantly collaborate with other employees including product owners, other designers, web and mobile engineers, quality-assurance engineers, leadership, and more.
* Functions as enabler for individuals, who may or may not have worked together before, to solve a business problem or create critical experience(s).
* Pull input from the whole team to formulate decisions and develop the output for the job/project.
* Provide a supportive work environment for the team.
* Mentor, coach, and develop others.
* Manage one’s own development.
* Interact with people from diverse technical and cultural backgrounds.
* Work within the team and beyond the team with contractors, hourly, salaried and management employees, suppliers, customers, and individuals working in many Caterpillar organizations.
* Decisions may affect the job/project team, the division or business unit, suppliers, both internal and external customers, and the market.
* Decisions may impact the entire product, process or factory, warranty, sales, and customers’ perceptions, and can cause an evolutionary change in the customer experience.
* Creativity:
Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
* Decision Making and Critical Thinking:
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
* Computer Software Industry: Knowledge of computer software industry; ability to understand future products, vendors, technologies, issues, and trends and directions.
* Web Software Design:
Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software.
* Human-Centered Design (HCD):
Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively.
* User Experience Design:
Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
* User Interface Design:
Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client's desktop workstation.
* Web Trends & Directions:
Knowledge of web trends; ability to utilize a variety of web information and technical tools to apply web developing trends within the organizational infrastructure.
* Requires a four-year college degree in Graphic, Interaction, Industrial, New Media or related Design, HCI (Human Computer Interaction), human factors/ergonomics or a related field OR equivalent working experience
* Experience designing digital products on a variety of platforms, including web and mobile (iOS and Android) is required.
* Experience in Information Architecture, Interaction Design, UI Design, UX Research, Customer Experience and/or User Experience is…