More jobs:
Business Analyst
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-16
Listing for:
AARATECH
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
CRM System, IT Business Analyst -
Business
CRM System
Job Description & How to Apply Below
Business Analyst – CRM / Salesforce
🏢 Company:
Aaratech Inc
🛑 Eligibility:
Only U.S. Citizens and Green Card holders are eligible.
Please note that we do not offer visa sponsorship.
Job SummaryAaratech Inc. is seeking a skilled Business Analyst – CRM / Salesforce to support CRM initiatives and business process improvements. The ideal candidate will work closely with sales and marketing teams to optimize CRM functionality and reporting.
Key Responsibilities- Requirements & Analysis:
- Gather and document CRM and Salesforce business requirements.
- Analyze sales and customer engagement processes.
- Process Improvement:
- Identify gaps and improvement opportunities in CRM workflows.
- Support Salesforce enhancements and implementations.
- Stakeholder
Collaboration:- Work with sales, marketing, and IT teams to deliver solutions.
- Ensure alignment between business needs and technical solutions.
- Documentation:
- Create BRDs, user stories, and process documentation.
- Support UAT and deployment activities.
- Tools & Methodologies:
- Use Salesforce, Agile frameworks, Jira, and Confluence.
- ✅ Bachelor’s degree in Business, IT, or related field
- ✅ 2+ years of Business Analyst experience
- ✅ Experience with CRM or Salesforce preferred
- ✅ Strong documentation and communication skills
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