Director, Developer Enablement

** What You'll Do:
** As Product Manager of the Developer Enablement domain within Platform Engineering, you will be responsible for the strategy, roadmap, and execution of platform products that accelerate developer productivity and enable self-service capabilities across the organization. This portfolio includes Developer Experience, Delivery Enablement (inclusive of CICD, CICD Tools enablement, and Deployment Automation), and Infrastructure Enablement.
In this role, you will have direct impact on hundreds of developers' daily experience and the organization's ability to deliver software quickly (from commit to deploy), safely, and efficiently. This is an opportunity to shape the future of engineering productivity and drive meaningful organizational transformation.  This role supports our evolution to modern platform engineering practices and our commitment to developer experience excellence.

This position reports to the Executive Director of Platform Engineering and works within a "You Build It, You Run It" model, partnering closely with engineering teams who build and operate these platform products.
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* Primary Duties and Responsibilities:

** To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
** Product Strategy & Execution
*** Define product vision and maintain 12-18 month roadmap for Developer Enablement aligned with organizational objectives and industry best practices
* Own and prioritize backlog for Developer Experience, Delivery Platform, and IaC Enablement
* Write user stories, facilitate sprint planning, and drive elimination of manual release bottlenecks through automated, self-service capabilities
* Consolidate fragmented CI/CD tooling and champion "golden path" principles
** Stakeholder Management & Research
*** Serve as the voice of internal developers and Dev Ops practitioners
* Conduct user research to understand pain points; build relationships across engineering, security, and business units
* Present roadmaps and business cases to executive leadership; make data-driven trade-off decisions
** Metrics, Collaboration & Adoption
*** Track and improve product health metrics including adoption, user satisfaction, and DORA metrics (deployment frequency, lead time, change failure rate, MTTR)
* Partner with Infrastructure, Security, and Engineering teams to ensure seamless integration and technical alignment
* Drive platform adoption through documentation, training, workshops, and developer communities
** Key Accountabilities
*** Reduce developer time-to-productivity and increase deployment frequency
• Meet platform SLO targets and achieve satisfaction goals
• Optimize costs, minimize security vulnerabilities, and support compliance
• Enable organizational transformation to "You Build It, You Run It" model
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* Supervisory Responsibilities:

*** Supervises a team of 5 – 10 Platform Engineers
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* Qualifications:

** The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
* Excellent stakeholder management and communication skills
* Data-driven decision making and analytical thinking
* Ability to translate technical concepts for executive audiences
* Strong prioritization and trade-off decision making
* Collaborative leadership style with ability to influence without authority
* Customer-centric mindset with empathy for user needs
* Strong experience in Modern Kubernetes environments and of the K8 ecosystem (Cloud Native Foundation projects like ArogCD, Flux, Git Ops, etc)
* Delivery experience in Developer Experience IDP platforms (Backstage, serice Catalogs) as well as other enabling solutions like custom CLIs
** Technical

Skills:

*** Strong understanding of developer workflows, tooling, and pain points
* Familiarity with CI/CD tools (Jenkins, Git Lab, Git Hub Actions, etc.) including automation of these platforms for self-service
* Knowledge of infrastructure as code (Terraform, AWS operators, etc.)
* Understanding of containerization and Kubernetes fundamentals
* Experience with metrics, monitoring, and observability…