Network Engineer II

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine‑in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best‑in‑class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple for our customers.

Collaborating with the Director Global Network Security, the Network Security Engineer will design, implement, and maintain the McDonald’s network security infrastructure and systems. You will play a critical role in ensuring that McDonald’s network is secured from both internal and external threat landscape.

In addition to technical expertise, the successful candidate will have good communication and problem‑solving skills, as well as the ability to work well in a global team. This is an exciting opportunity for a motivated and skilled Network Engineer to take on a key role in the organization’s technology team and make a meaningful impact on its operations and success.

Global Technology is the team that is responsible for the securing of McDonald’s information assets at a global level. This role will be part of the group within Global Technology that is responsible for our network security critical services, including firewall, IPS/IDS, Content Filtering, SASE, SSE, ZTNA, VPN and DDoS. You will lead the strategic direction, technical evolution, and day to day operation of some of our Network Security products and platforms.

You will work closely with market technology teams, Global Technology Risk Management teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the proper design and functioning of McDonald’s network security services.

• Design, implement, and operate global network security platforms that supports global, corporate and restaurant network infrastructure and operations.
• Produce high quality High Level designs, Low level design, migration plans and runbooks.
• Configure and manage firewalls, intrusion detection/prevention systems, NAC, VPN, SSE and other security platforms.
• Collaborate with Technical Product Managers and architects and managed service partners to innovate and deliver network security and wider NIO outcomes.
• Produce high quality High Level designs, Low level design, migration plans and runbooks.
• Responsible for providing urgent support and troubleshooting for our customers outside of regular business hours.
• Drive proof of concepts and conduct technical feasibility studies for business…