Microsoft Customer Solutions Architect

Company: Softchoice

We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, and to keep their people engaged, connected, and creative  moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology, we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of their Microsoft investments by helping them create value across the Microsoft technology stack. You’ll architect and deliver solutions that become the backbone of our customers’ success, transforming how they enable their people to do more effective and efficient work at every corner of their technology landscape.

Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative Microsoft solutions roadmap, shaping business cases that deliver reduced operational costs, improved security posture, and increased productivity.

In this role, you’ll quarterback a high‑performing team of account executives, solution architects, licensing and technical experts, orchestrating seamless collaboration to deliver solutions tailored precisely to each customer’s unique needs.

If you’re passionate about making a lasting impact, eager to champion Microsoft solution adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change.

• Reports to the regional leader of specialty sales and is part of a technical, specialty sales organization.
• Works with strategic customers in our US and Canadian SMB organization to guide their Microsoft journey.
• Guided by technical solution architects and engineers, bringing technical acumen early in the sales cycle.
• Collaborates with other specialty sales teams for Data & AI, Security, ontmoet 天天中彩票中奖, and Modern Infrastructure to provide comprehensive solutions.
• Works with account executives, sales leadership, and GTM team members to grow our Security business.

• Generate demand and build a sales pipeline for Microsoft‑specific solutions in a defined territory, owning revenue and gross profit attainment.
• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature.
• Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact.
• Take a services‑led approach to help clients architect and design architecture for collaboration, productivity, security, and AI solution platforms.
• Help customers define best practices and key processes to guide Microsoft best practices and efficiencies.
• Facilitate C‑level conversations to enhance understanding of security and bring alignment at customers.
• Partner co‑sell & funding: align with Microsoft to unlock workshops, customer incentives, and POC funding motions that accelerate deals.
• Maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.

Professional Experience

• 5‑10+ years of demonstrated success in solutions sales, specifically focused on Microsoft platforms, with a proven track record in selling multi‑vendor integrated solutions and professional services.

Platform Expertise

• Microsoft: proficiency with M365 (Security & Collaboration), Copilot (AI Business Solutions) and Public Cloud (Azure Solutions).
• Business Acumen: ability to translate executive‑level objectives—such as compliance, security operations, risk, and customer/employee experience—into a well‑structured roadmap and adoption plan.

Team Leadership and Orchestration

• Proven capability in leading virtual pursuit teams and…