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IT Project Manager IT Consultant

Hybrid IT Service Management Director - US Lead

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: CIBC US
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A banking institution is seeking a Director - US Head of IT Service Management in Chicago to lead IT Service Management activities and ensure operational excellence. The successful candidate will oversee all ITSM processes, including Incident, Problem, and Change Management, to foster innovation and drive a high-performance culture within the team. This role requires extensive experience in IT Service Management and strong leadership skills.

Flexible hybrid work arrangements are available.
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