Cloud Platform Engineer II

Job Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine‑in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Check out the McDonald’sGlobal Technology Technical Blog () to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best‑in‑class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant and simple experience for our customers.

The Cloud Platform Engineer II role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Cloud Platform Senior Manager and is responsible for supporting and maturing an Enterprise Dev Ops pipeline in Cloud. As a Cloud Platform Engineer, you will play a pivotal role in crafting the definition, vision, design, roadmap and development of product features from beginning to end.

You will support the Digital, Data, Engineering and Restaurant development teams by delivering a scalable, resilient and secure Cloud Dev Ops Pipeline and supporting tooling.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

• Automate the provisioning of cloud environments through the concept of pipeline engineering using Terraform, Chef, Puppet and other tools.

• Research, analyze, design, develop and support high‑quality automation workflows in the cloud platform that are appropriate for business and technology strategies.

• While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and the cloud.

• Drive proof of concepts and conduct technical feasibility studies for business requirements.

• Remain up to date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.

• Lead and facilitate the creation of compliance automation and policy‑as‑code to streamline cloud governance.

• Strive to provide internal and external customers with excellent customer service and world‑class service.

• Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams. Resolve most conflicts between timeline, budget and scope independently but intuitively elevate complex or consequential issues to senior management.

• Identify and direct changes through appropriate review and approval mechanisms.

• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost and…