Application Support

Top Skills’ Details

• 1.) 2+ years of application support experience for cloud based applications.
• 2.) Experience working with AWS services and SQL for queries in Snowflake
• 3.) Experience troubleshooting API’s

Position’s Contributions to Work Group:

• Triage & Resolve support tickets as per the defined Service Level agreement
• Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
• Tickets investigation; statistical analyses, testing and analysis of application failures
• Tickets Resolution – Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor
• Involve in Application Availability & performance monitoring
• Employee is also responsible for performing other job duties as assigned by management from time to time. Typical task breakdown:
• Triage & Resolve support tickets as per the defined Service Level agreement
• Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
• Tickets Resolution – Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor
• Involve in Application Availability & performance monitoring Technical Skills (Required)
• At least 2-4 years of experience in Application Support
• Expertise with relational databases support, querying and database reporting preferably Snowflake
• Experience with AWS services: EC2, S3, VPC, Route 53, RDS, Cloud Formation, EC2, Dynamo
  
  DB (No
  
  SQL), Lambda, logging/Cloud Watch, IAM, Certificate Manager, ELB, EBS, ECS, Cloud Front/WAF, SQS, SNS, SES.
• Experience troubleshooting issues related to UI / API & Data flow
• Expertise with high availability architecture
• Experience in Monitoring Tools (Ex: Thousand Eyes, App Dynamics, Grafana etc.,)
• Working experience with programming languages:
  Python, Power shell, SQL & JSON
• Working knowledge on deploying autoscaling features (no hands‑on support required)

Application support, Sql, AWS, Snowflake, API’s

Education & Experience

Required:

• Requires a college or university degree, with 2-4 years’ experience OR technical certification w/ 8 years’ experience
• At least 2-4 years of experience in Application Support

This is a Contract position based out of Chicago, IL.

The pay range for this position is $45.00 – $45.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may depend on specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long‑term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Chicago,IL.

This position is anticipated to close on Jan 14, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.