Senior Learning Designer

Senior Learning Experience Designer – Adyen

Join to apply for the Senior Learning Experience Designer role at Adyen
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Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

• Work directly with tech teams across levels and functions to build learning experiences that feel natural, useful, and immediately applicable
• Partner with tech org teams to embed best practices throughout the product and development lifecycle
• Improve tech onboarding, ways of working, and other employee journey moments focusing on learning and adoption so accountability and ownership become everyday habits
• Build learning programs, micro-learnings, digital nudges, workflow prompts, and lightweight automations and use AI tools for those
• Gather regular input from engineers and ICs to surface blockers, cultural pain points, and workflow gaps – and translate these into relevant practical learning solutions
• Design and run experiments to test new routines, peer accountability mechanisms, or workflow improvements
• Highlight and broadcast stories where tech teams model strong ownership and drive cultural change
• Enable teams to run their own peer-led sessions, supported by simple digital tooling and AI integrations
• Design feedback mechanisms and review shipped content and iterate quickly based on adoption, usage data, and insights
• Look at success measurement from business impact point of view rather than vanity metrics
• Showcase and celebrate team-driven improvements, helping teams internalize successful approaches and sustain a culture of product and engineering excellence

• Experience designing tech enablement, onboarding, or cultural transformation programs, especially that use AI-powered approaches
• Ability to map learning needs to key lifecycle stages – from ideation through launch and scale – so solutions are timely, relevant, and high-impact
• Hands‑on ability to build workflow‑integrated microlearning, digital nudges, bots or anything else that is relevant and fun
• Skill in applying product thinking to learning – problem identification, rapid prototyping, iteration, and measurement of outcomes
• Familiarity with metrics and data analytics to assess effectiveness of learning interventions and process improvements across teams
• Practical experience using AI for knowledge management, analytics, or automated content generation
• Strong communication skills and the ability to influence across diverse engineering and product teams
• A talent for storytelling – turning real examples into narratives that inspire mindset and behavior change
• Ability to lead teams in reflective practice (debriefs, post‑mortems), driving continuous learning and process excellence
• An experimentation mindset, with comfort running fast iterations and interpreting usage signals and analytics
• The ability to build trust, understand team dynamics, and empower individuals to take ownership of their learning.

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

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Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.