VP, Enterprise Resilience

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Vice President of Enterprise Resilience, will lead the organization's enterprise‑wide resilience strategy and program within the Second Line of Defense (SLOD). Reporting to the Head of Operational Risk Management, this role provides strategic leadership and independent oversight of business continuity management, third‑party risk management and operational resilience. The VP ensures that the company's ability to prepare for, withstand, recover from, and adapt to operational disruption aligns with regulatory expectations, industry standards, risk appetite, and business strategy.

This leader partners closely with the Chief Technology Risk Office (CTRO) in the second line of defense and collaborates extensively with leaders across Technology, Cybersecurity, Infrastructure, Supplier Management, Enterprise Risk, Product Management, and the first line of business. The VP establishes enterprise resiliency requirements, oversees and challenges adherence, and ensures technology recovery and continuity capabilities are fully embedded across operations and products.

A core responsibility of the role is to ready the enterprise for and manage the integration of continuity, technology resiliency, and third‑party programs into a consolidated, forward‑looking enterprise resilience framework. The VP engages with the Enterprise Risk Management Committee (ERMC), business and functional risk working groups, and senior executives to provide insights, governance reporting, and recommendations to strengthen the firm's resilience posture.

• Define and drive the enterprise resilience strategy, ensuring alignment with operational risk frameworks, business strategy, and applicable regulatory requirements (including OCC, FFIEC, Federal Reserve, and other industry‑recognized resilience standards for financial institutions).
• Establish enterprise‑wide resiliency standards, requirements, and tolerance‑setting expectations covering business continuity, crisis management, dependency mapping, scenario testing, technology recovery (in partnership with CTRO), and third‑party resiliency.
• Lead the program transformation to integrate business continuity, operational resilience, technology resiliency, and third‑party programs into a cohesive, forward‑looking enterprise resilience framework.
• Serve as the primary partner to the CTRO and Technology leadership to ensure technology resiliency, disaster recovery objectives (RTO/RPO), and resilience engineering principles are embedded across systems, infrastructure, and product portfolios.
• Provide thought leadership and strategic insights to senior executives, business leaders, Product Management, and governance committees on resilience trends, risks, vulnerabilities, and emerging regulatory expectations.
• Oversee the third‑party risk management program, ensuring that third parties are properly classified, assessed, and monitored based upon their overall risk to the organization, and the services provided.
• Champion a culture of preparedness, accountability, cross‑functional collaboration, and continuous improvement in resilience practices.

• Lead teams responsible for independently assessing first line readiness and adherence to enterprise resilience, business continuity, third‑party risk, and technology resiliency requirements.
• Provide robust oversight and challenge of continuity planning, impact tolerance…