Senior Business Analysit - InsurTech

Responsibilities

• Participate in / lead discussions with business users to understand the business requirements with focus on business consulting as required.
• Participate in meetings/workshops with business users in determining the requirements for:
• Processes
• Products
• Third party integrations
• Active involvement in hands‑on Product configuration in line with Project specific requirements
• Identify and highlight potential risks to the business with respect to Functional and Non‑Functional requirements
• Manage business stakeholders to follow the system instead of heavily customizing the processes, workflow or products.
• Analyse data relationships and dependencies, business processes and communication for mapping into future system requirements.
• Work closely with technical teams and business stakeholders to prepare clear business objectives and system specifications for the design, development and enhancement of applications.
• Liaise with Development and Testing Teams to ensure that all documented specifications are clearly understood.
• Assist in the creation and implementation of business and system test plans.
• Write/produce high quality documentation and provide progress reports to Lead Consultant and Project Manager as directed.
• Prepare PowerPoint presentations for training and system demo purposes and also for pre‑sales.
• Ability to delegate and steer Product deliverables to completion working with other BAs in the team.
• Have good proficiency in Excel, Word, Data visualisation and designing tools.
• Perform functional testing from business perspective.
• Providing support to customers for UAT and post production.

• Driven, with a “can do approach”
• Sense of urgency, focus on the outcome, not just the task.
• Ownership, pride, and passion with regards work output;

Energetic, learns at a face pace and applies learnings in daily circumstances to deliver real value to clients.

• Undergraduate Degree/Diploma
• Insurance industry Certifications will be added advantage.
• Membership of relevant professional body will be added advantage.

• Mandatory 7+ years relevant experience as a Business Analyst in Insurance domain with focus on non-life/ General/ Personal & Commercial lines
• Hands‑on Experience in Insurance products configuration with exposure to modules e.g. Policy Administration, Underwriting, Rules, Billing/ Finance (Rating), Claims, Reporting, Documentation etc.
• Experience in ISO, ACORD standard will be an added advantage.
• Ability to manage difficult stakeholders internal as well as external with active participation in the requirement clarifications during implementation, issue resolutions with in‑depth Business & System analysis.
• Excellent written and verbal communication skills.
• Quality orientation and attention to detail.
• Strong analytical and problem solving skills.
• Self‑starter, Quick Learner, able to manage difficult situation and conflict resolution.