Merchandising Optimization Analyst

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Category/Area of Expertise: Marketing

Job Requisition: 473916

Address: USA-IL-Chicago-300 South Riverside Plaza

Store Code: Digital Promo & Pricing (5158137)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Merchandising Optimization Analyst is responsible for analysis, testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.), including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, Door Dash). This role focuses on both digital merchandising analytics tactics and day‑to‑day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectations.

The Analyst will partner in the execution of our optimization roadmap and collaborate closely with cross‑functional teams, including CPG Partners, Product, Analytics, and Fulfillment.

Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Core office locations:
Salisbury, NC;
Chicago, IL;
Quincy, MA;
Carlisle, PA;
Scarborough, ME; and Hyattsville, MD.

Applicants must be currently authorized to work in the United States on a full‑time basis.

• Analyze and provide insights for testing, piloting, and implementing new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.
• Analyze the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.
• Partner with teams to share insights and best practices.
• Collaborate with cross‑functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.
• Monitor and analyze site performance, onsite availability, and fill‑rate metrics, using data‑driven insights to make strategic recommendations for continuous improvement.
• Partner with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.
• Plan and analyze merchandising activities on third‑party marketplace platforms such as Instacart, working to grow market share on the platforms.
• Support continuous improvement by providing insights and recommendations.

• Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.
• Strong technical and analytical skills.
• 5+ years of experience in site merchandising, e‑commerce, category management, or digital marketing.
• Strong analytical skills and problem‑solving ability with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills, with experience working and influencing cross‑functional partners.
• Proven experience in Microsoft tools (Power
  
  BI, PowerPoint, Excel).
• Ability to clearly communicate data analysis findings to various levels within Digital Merchandising.

• Familiarity with project management tools and methodologies.
• Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.
• Knowledge of SEO, personalization strategies, and advanced analytics.

ME/NC/PA/SC: $75,040 – $112,560

IL/MA/MD/NY: $86,320 – $129,480

Actual compensation may vary based on unique qualifications, experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

We believe in collaboration, curiosity, and continuous learning. We invest in our people, empowering them to learn, grow, and deliver at all levels of the business.