Manager, Property Technology

Manager, Property Technology

Location GGP Chicago - 350 N Orleans Street, Suite 300

Business Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 110 high-performing retail assets, encompassing over 103 million square feet of space across the United States. As an owner-operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serve.

If you’re ready to be a part of our team, we encourage you to apply.

The Manager or Property Technology leads the management and advancement of property technology across the retail portfolio, including IoT devices, physical security, energy management systems, and related infrastructure. This role oversees the delivery of technology initiatives spanning infrastructure, networking, telecom, and applications, partnering closely with IT teams, property stakeholders, and vendors.

• Oversee delivery, servicing, and support of property technology solutions, ensuring projects are completed on time and within budget.
• Oversee incident monitoring, triage, investigation, and resolution of property technology issues by coordinating remediation efforts with internal teams and external vendors.
• Collaborate with Product Managers, Business Analysts, and Project Specialists to define scope, timelines, and deliverables for projects and initiatives.
• Plan and lead concurrent technology projects, including scheduling, site coordination, and vendor management, occasionally requiring after-hours oversight.
• Manage day-to-day tenant internet and carrier operations, including telecom installation and troubleshooting.
• Support the development and implementation of IT policies, standards, and best practices in partnership with Product Managers.
• Ensure compliance with cybersecurity, physical access, data handling, and legal requirements.
• Oversee vendor relationships, performance, and SLAs, ensuring service quality and contract compliance.
• Provide project communications and updates to property teams and IT leadership.
• Foster strong relationships with IT, property management, and vendor partners to identify and implement technology improvements.
• Other duties as assigned.

• High school diploma or GED required; BICSI certification is a plus.
• Minimum 5 years of experience in IT operations, infrastructure support, or service delivery; experience with a real estate or property management company preferred.
• Proven track record in managing field-based IT projects involving networking, telecom, and device deployments.
• Experience leading teams and coordinating multiple projects in dynamic environments.
• Strong vendor management experience, including contract oversight and field service coordination.
• Ability to navigate property operations and collaborate effectively with both technical and non-technical stakeholders.
• Knowledge of low-voltage cabling and building technology; familiarity with compliance standards preferred.
• Excellent written, verbal, and listening skills.
• Strong organizational and problem‑solving skills, with consistent attention to detail and follow‑through.
• Strong budgeting and cost‑tracking abilities.
• Proficiency with Service Now or similar platforms for issue tracking and project management.

• Salary type:
  Exempt
• Pay Frequency:
  Bi-weekly
• Annual Base Salary Range: $115,000 - $150,000
• Annual Bonus: 20%

• Competitive compensation
• Medical, Dental and Vision beginning day 1
• 401(k) Company matching
• 401(k) Vests on Day 1
• Career development programs
• Charitable donation matching
• Generous paid time off (i.e., vacation, personal holidays, paid sick time)
• Paid Volunteer Hours
• Paid Parental Leave
• Family planning assistance including IVF, surrogacy, and adoption options
• Wellness and mental health resources
• Pet insurance offering
• Childcare Assistance
• Commuter benefits
• Culture focused on acting with integrity, building mutual trust, taking initiative and winning together

Mid‑Senior level

Full‑time

Sales and Management

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position; however, only candidates selected for pre‑screening will be contacted.