Associate Digital Producer

Company description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth.

Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

We’re looking for an outstanding Associate Digital Producer, someone who is committed to their craft and to the pursuit of excellence—to lead a fast-moving, high-volume digital production engagement. In this role, you’ll run social and digital production for our clients, partnering closely with creative, account, project management and studio teams. Additionally, you will evaluate data related to workflows and systems to uncover opportunities for greater efficiency.

On a day-to‑day basis, this role entails:

• Building relationships within internal stakeholders and becoming a trusted partner on digitally focused opportunities and projects
• Collaborate with production, creative, and strategy teams to share findings and assist with implementation.
• Acting as a conduit between US based creative teams and the digital studio in South America & India
• Serving as the primary point of contact with other creative agency teams, media, content partners, and digital production partners
• Organizing all project requests and assets so that they can be easily tracked and updated as needed
• Sharing workflow analysis with stakeholders for efficiency changes to gain approvals to implement and measure changes.
• Research, identify, and pilot AI tools that address creative and operational challenges within production workflows, contributing directly to measurable efficiency improvements.
• Book and manage studio resources
• Responsible for scoping, estimating and running project budgets
• Create and manage project timelines, working with stakeholders to gather requirements and approvals.
• Create JIRA tickets and review all completed work before starting with creative and client
• Anticipate obstacles and issues, and overcome them with the team in a proactive manner
• Confidently run meetings such as kick offs, standups and reviews
• Follow up meetings with clear next steps and task lists, prioritizing tasks and gathering requirements needed
• Manage deliverables of OLAs, static and motion banners, CGI sequences, social statics and occasionally AR filters and web builds.
• Demonstrating your value to the agency and client teams on a day‑to‑day basis by addressing challenges, merchandising our work, and regularly sharing wins, best practices, and new opportunities
• Assisting with agency’s new business opportunities on occasion
• Proactively thinking of ways to improve team communication and developing processes that lead to more effective collaboration

We’re looking for substantive experience, which typically includes the following:

• Bachelor’s degree in STEM field or equivalent experience.
• Up to 1 year as an account manager, project manager, integrated producer or digital producer, with production/agency/or in‑house expertise
• Experience with in digital or social/film production
• Some experience with project management tools such as JIRA and Smartsheet.
• Passion for learning and building skills within web and emerging technologies (e.g., AR, VR, Metaverse, AI, Dynamic Content)
• Some experience with data analysis tools (e.g., Excel, SQL, or BI platforms).
• Consistent demonstration of leadership, confidence, and a positive attitude Listening and issue‑resolution skills.
• Ability to handle multiple responsibilities and projects simultaneously
• Familiarity with prompt‑based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL
  · E, Midjourney) is a plus, especially for tasks like ideation, research, or…