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Senior IT Service Desk Escalation Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AeroVironment
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 31 - 44 USD Hourly USD 31.00 44.00 HOUR
Job Description & How to Apply Below
A leading technology firm in Chicago is seeking a Service Desk Technician III. This senior support role involves complex issue resolution, mentoring junior staff, and leading IT process improvements. Candidates should have a Bachelor's degree in IT or Computer Science, 5+ years experience in IT support, and hold ITIL Foundation certification. Strong communication skills and technical expertise across various platforms are essential.

The position offers a competitive salary range of $31 - $44 per hour.
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Position Requirements
10+ Years work experience
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