Mid Market Solutions Engineer

Overview

Box (NYSE:

BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Box simplifies work for leading global organizations and is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. Our mission is to bring intelligence to the world of content management and empower our customers to transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Why Box Needs You

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments.

You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions  highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.

This role is in the Chicago, New York, or San Francisco office, supporting Mid-Market clients to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply.

• You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• You own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Technical quarterback managing the extended team from a solution standpoint
• Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
• You support field marketing events as a Box SME and presenter
• Travel up to 25% to engage with customers in territory

• We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
• 4 year degree or equivalent work experience required
• 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
• You’re AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Displays follow through, stamina and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Experience working with low code no code automation such as Nintex, Zapier, Workato, n8n
• Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.

Box is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground. We strive to create an inclusive interview and work environment and provide reasonable accommodations as needed for applicants with disabilities.