Senior Director, Data Governance & Privacy Operations; GRC | Technology

Senior Director, Data Governance & Privacy Operations (GRC) | Technology

FTI Consulting invites you to lead global privacy operations, third‑party risk management, service delivery, and AI governance within our Technology segment. This operational leadership role is part of the in‑house Service Delivery, Privacy, AI Governance & GRC team.

Base pay range: $/yr – $/yr

As Senior Director, you will partner closely with the Vice President, Legal, Sales, DPO, Corporate Compliance, and Data Center Operations teams to ensure compliance with applicable regulations, laws, and industry standards. You will champion governance and risk management initiatives to embed Privacy‑by‑Design, AI ethics, and security into scalable operations, negotiations, commercial agreements, products, and service delivery. Your work leverages expertise in hyperscale/SaaS technology and risk management with technical, GRC, and legal acumen.

• Exceptional verbal and written communication skills with a track record of translating complex regulatory or technical needs into actionable guidance.
• Expert familiarity with ethical AI principles, bias detection, and mitigation techniques.
• Experience applying AI governance at both the enterprise and product levels.
• Strong multitasking ability, prioritizing changing workloads and competing priorities, and pivoting rapidly between strategy and hands‑on execution.
• Extensive experience leading bespoke negotiations with third parties and clients.
• Self‑starter mindset with the confidence to make complex decisions at pace and effectuate change while resolving risks or non‑compliance diplomatically.
• Ability to develop and maintain strong cross‑functional partnerships and influence at all levels without direct reporting relationships.
• Demonstrated success implementing governance readiness for emerging technology initiatives, translating requirements into repeatable controls, artifacts, and operating rhythms.
• Experience creating and implementing GRC policies, addendums, documentation, and site content.
• Passion for AI ethics, GRC, Security, and Privacy.

• Partner with stakeholders to embed appropriate GRC provisions into customer, vendor, partner, and other GTM content (portals, Trust, DPAs, LOEs, etc.).
• Support Technology segment transformation, including cross‑segment programs such as scalable IT.
• Proactively horizon‑scan and monitor data protection, cyber, and AI regulations/standards (e.g., GDPR, CCPA, EU AI Act, DORA) and operationalize findings into relevant work streams.
• Assess, communicate, balance, and resolve risk in compliance guidance to the business.
• Ensure AI/Developments and other tech initiatives comply with regulations, governance principles, ISO standards, and industry best practices.
• Coordinate and perform audits and assessments (PIA, DPIA, TIA, AI impact assessment, Data Inventories, etc.) supporting privacy‑by‑design and AI governance principles.
• Build and operationalize negotiation playbooks, risk matrices, data maps, and standardized artifacts to enable self‑service and reduce ad‑hoc escalations.
• Review and negotiate client and third‑party agreements for compliance and alignment with standard positions, including cross‑border transfers.
• Govern risk exception handling for sales enablement and product risk acceptance (standardization at 90% and exceptions at 10%).
• Collaborate on systems administration, creating content, and supporting platforms (Salesforce, TRUST site, TPRM system, AI CLM).
• Champion new technology and policy, evaluating tools, suppliers, and automation opportunities to strengthen governance and enforce frameworks for ethical, secure, and compliant solution deployment.
• Support and lead initiatives aligned with the team’s GRC charter.

We invest in your professional development through coaching, mentorship, continuous learning, and access to certification programs. As you progress, tailored programs for critical milestones empower you to take on future leadership roles.

• Bachelor’s or Master’s degree in computer science, engineering, law, or public policy.
• 5 years of experience in data governance,…