Senior TQM - Midwest Market Unit

Senior SAP TQM - Midwest Market Unit

Join SAP as a Senior Technical Quality Manager and help shape the future of business technology across the Midwest market unit.

What you’ll do

• Lead the Premium Engagement program.
• Support or execute analysis of customer situations and requirements, including business, program, IT, transformational, architecture, development, infrastructure, and operational topics.
• Plan Premium Engagement services to meet customer requirements, create value propositions, secure alignment, and coordinate with account teams, expert engineers, solution or industry experts, partners, sponsors, and delivery support teams.
• Ensure quality and execution of Premium Engagement services, including governance, issue/escalation management, executive reporting & presentations, resource staffing, contract management, and service delivery.
• Execute engineering services or resources for end‑to‑end projects or focused phased activities, covering design, optimization, assessment, technical integration, validation, operations, escalations, training, and workshops.

What you bring

• Strong SAP business and technical solution architecture expertise.
• 5‑8+ years of experience with SAP’s Enterprise, Industry, Platform, SaaS, Third‑Party, or Partner Solutions.
• Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
• SAP project management, value management, and quality management practices.
• Experience leading design, implementation, and change management projects.
• Pre‑sales, solutioning, procurement, contract lifecycle, contract renewal, and customer retention experience.
• Experience working with C‑level executives, senior leaders, influencers, and trusted advisors.
• Strong facilitation, negotiation, and de‑escalation skills.
• Bachelor’s or Master’s STEM Degree (Science, Tech, Engineering, Math) or equivalent experience.

Meet your team

As a Technical Quality Manager, you will collaborate with customers holding Premium Engagement contracts and be responsible for the overall delivery of contracted services.

Our commitment to inclusion

SAP values diversity, equal opportunity, and accessibility. We provide accommodations for applicants with physical or mental disabilities. Qualified applicants will receive consideration regardless of age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability.

Compensation Range Transparency

The targeted combined range for this position is $107,300 – $230,600 (USD). The final offer will be within this range based on experience, skills, role scope, and location.

Requisition : 444838 |
Work Area
:
Consulting and Professional Services |
Expected Travel
: 0 – 50% |
Career Status
:
Professional |
Employment Type
:
Regular Full Time