Site Reliability Engineering Manager, Consumer Apps

Site Reliability Engineering Manager, Consumer Apps

Site Reliability Engineering Manager, Consumer Apps role at Attain

Klover's engineering team powers one of the fastest-growing fintech platforms in the U.S., supporting over one million active users each month. Our systems process and move more than $1.5 billion annually, enabling real‑time access to financial tools, rewards, and services that help people improve their day‑to‑day lives.

Attain Office Hybrid Schedule (where applicable):

• Redwood City, CA:
  Mondays in‑office for stand‑ups, all‑hands; choice of three days between Tuesday and Friday
• Chicago, IL & New York, NY: 4 days in‑office; 1 day remote

As the Site Reliability Engineering Manager, you will manage our consumer SRE team and build out infrastructure and supporting tools that power all our B2C applications. You will ensure uptime, stability, and security, working closely with engineering and product leads to architect systems for security, observability, reliability, and scalability. You will lead a team of driven SREs, setting direction and priorities while working hands‑on with GCP, AWS, and Kubernetes.

• Lead architecture and capacity‑planning discussions to ensure scalable, reliable, and secure systems
• Manage daily SRE operations, from ticket refinement and estimation through resolution and monitoring
• Refine and document monitoring and alerting for B2C applications
• Track and optimize consumer SLIs and SLOs
• Introduce new processes and technologies to advance consumer infrastructure
• Build and maintain platforms, CI/CD pipelines, networking, access controls, and infrastructure using Terraform
• Develop Helm charts for Kubernetes deployments with Istio, Argo, and Prometheus
• Monitor and maintain Big Query, Spanner, Postgres, and MySQL databases

• Are a self‑motivated leader who thrives on ownership and adaptability
• Bring rigor and process to SRE while fostering collaboration and continuous learning
• Are passionate about automation and hands‑on infrastructure management
• Value feedback and personal growth

• 6+ years building and maintaining large‑scale cloud‑native infrastructure (AWS and/or GCP)
• Experience leading SRE teams and cross‑functional communication
• Proven success managing maintenance and outages for large‑scale consumer applications
• Skilled in Kubernetes, Istio, Prometheus, and Argo
• Proficient in SQL, event streaming, and pub/sub
• Familiar with serverless technologies and infrastructure‑as‑code (Terraform)
• Strong computer science and engineering fundamentals
• Knowledge of SOC2 and PCI compliance

We are excited to hear from you. At Attain, we are passionate about finding people who help us celebrate progress at our growth‑oriented organization. We encourage you to apply, even if your experience doesn't match every detail on the job description. If we don't see something that immediately fits, we will keep your resume on file for future opportunities.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Technology, Information and Media