Field Service Engineer
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-10
Listing for:
Datalogic
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Systems Engineer, Hardware Engineer, Technical Support, Electrical Engineering
Job Description & How to Apply Below
FIELD SERVICE ENGINEER
Position Summary:
Provide state-of-the-art onsite services (installation, preventive maintenance, break-fix/troubleshooting call-out, site survey etc.) and technical support to customers on our range of barcode scanning and camera products, in particular our range of Stationary Industrial Scanners.
This is a remote/heavy travel position on customer sites
Responsibilities- Install (mechanical, cabling), configure, calibrate, and execute start-up commissioning of Datalogic equipment at customer site as per pre-defined specifications
- Maintain, adjust, and replace onsite Datalogic devices of existing customer systems
- Conduct Preventive Maintenance for on-site Datalogic equipment
- Conduct troubleshooting for software and equipment at customer sites
- Provide training to on-site customer personnel when required
- Conduct site-surveys when required
- Participate in formal quarterly training and other training events as required
- Follow rigorously safety and security onsite company procedures
- Escalate to upper technical level problems that can’t be solved independently
- Issue timely and accurate service reports (including expenses report)
- Extend or help building a respectful relationship with customer by always adopting an exemplary attitude
- Education (School/Specialization):
Associate or Bachelor’s degree (in a technical field such as electronics/networking preferred but not required) or trade school/military equivalent - Years of
Experience:
Preferred is 3+ years of prior experience on Field Service Activities in automation or other similar market with Electrical and Electronical devices - Travel Requirement: 85% + travel
- Electrical Schematics reading
- Proficient in hand tool usage
- Troubleshooting and diagnostic experience of hardware and software
- Remote PC diagnostic and remedy support
- Good understanding of computer networks
- PLC communications experience:
Ethernet IP, Device-net, Profinet, Profibus - Experience working with auto
- Proficient in Microsoft Office Software (MS Dynamics is a plus)
- Good communication and interpersonal skills
- Willing to work during alternative work schedules such as weekend and/or overnight
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