Sr. Associate, Product Management - Risk Capabilities

Overview

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Do you dream of well‑designed and intuitive products and customer experiences? Are you the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, product management at Capital One may be a fit for you.

The Risk Capabilities Suite is a strategic portfolio of products designed to empower cross‑functional teams to proactively manage, investigate, and mitigate risk across the payments network. This suite includes fraud detection platforms, risk case management systems, partner review trackers, and internal dashboards to manage partner programs.

We are seeking a dynamic and forward‑thinking Product Manager to lead the development of a new Risk Partner System of Record (RPSOR) – a foundational platform that will transform how we manage partner risk across the lifecycle.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas.

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
  • You’ll break down business epics into features and further into user stories, driving your team toward lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused
  • Demonstrate a growth mindset, effectively using hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
  • Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven
  • Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology.
  • Collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.
  • Deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership
  • Actively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
  • Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

• Intellectually Curious – You ask why, explore, are not afraid to blurt out crazy ideas and follow an email chain for weeks to find someone with an answer.
• Communicator & Influencer – You can communicate complex ideas clearly regardless of audience, rally associates to work with you, and prioritize stakeholder needs.
• Do‑er – Biased toward action, you try things, fail, get around roadblocks, stay focused on goals, and remain organized.
• Passionate & Customer Focus – You care about growing others, bringing them together around what’s possible, and have a desire to connect with customers to fully understand their needs.
• Learner – You have an appetite for learning new things or new technologies, while exhibiting humility when asking for help.
• Team Player – Enjoy working with diverse people, driving the team toward a common goal, putting the team before yourself, and establishing long‑lasting relationships.

• Bachelor’s degree or equivalent military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer‑facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross‑functional teams as a product owner in an agile…