Site Reliability Engineer

Job Summary

Free Wheel is seeking a Junior Dev Ops / SRE 2 to join Freewheel OPS team based in Denver, CO or Chicago, IL. As a member of the Global Operation team, you will be responsible for ensuring the reliability, scalability, and performance of Freewheel systems. Working closely with engineers and other operation sub-teams, you will manage infrastructure, optimize system reliability, automate daily operations, and resolve technical issues that impact upstream/downstream platform.

• 1-3 years of experience as an SRE, Dev Ops or Operations Engineer.
• Programming
  
  Skills:
  
  Proficient in at least one programming language, such as Python, Go, Java, or Scala, with the ability to write efficient scripts and automation tools.
• Experience with an automation tool or framework such as Ansible, Terraform, Kubernetes, Docker for automating system deployment and maintenance.
• Experience with cloud platforms (e.g., AWS, OCI, GCP, Azure) is a plus.
• Experience with Terraform and infrastructure as code (IaC) principle is a plus.
• System Monitoring and Log Management:
  Familiar with monitoring and log management tools such as Prometheus, Grafana, ELK Stack, or other similar tools.
• Team Collaboration and Communication:
  Excellent communication skills with the ability to convey technical information clearly and concisely to both technical and non-technical stakeholders.
• Proactive learner eager to grow in operations and governance.
• Education:
  
  Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field.

• System Monitoring and Optimization
  :
  Design and implement monitoring and alerting systems to ensure the stability, reliability, and performance of data platforms. Join on-call shift to quickly respond to and resolve issues.
• Automation and Tool Development
  :
  Develop and maintain automation tools and scripts for deployment, monitoring, backup and disaster recovery.
• Performance Optimization
  :
  Analyze and optimize the performance of data storage, query performance, and data flows to ensure efficient processing of large-scale datasets, reduce latency, and improve processing speed.
• Incident Response and Troubleshooting
  :
  Respond quickly to platform failures, perform troubleshooting, and coordinate cross-team efforts to resolve issues and ensure high availability and reliability of data.
• Capacity Planning and Scaling
  :
  Work with engineering teams to analyze and forecast capacity requirements, ensuring the system can handle traffic growth and scale infrastructure accordingly. Support Freewheel powered Live events.
• Cloud Access Management & Governance
  :
  Maintain consistent cloud standards and support enforcement of governance and compliance practices across cloud environment.
• Documentation and Knowledge Sharing
  :
  Document the architecture, configurations, and operational procedures for platforms, ensuring knowledge is shared across the team and providing relevant training.
• Security and Compliance
  :
  Ensure platforms meet security standards and compliance requirements to prevent breaches or misuse.
• Cross-Team Collaboration
  :
  Collaborate with engineering team, product team, and project management team to support product design and implementation, solving reliability-related issues.

We offer SRE positions in 3 different areas, SRE2, SRE2-Data and SRE2-Cloud

ENG, while each area has a slightly different day-to-day focus depending on the development teams they support, the core responsibilities and requirements remain consistent. If the candidates would like to focus on SRE2-Cloud

ENG area, the responsibilities and qualifications will focus more on cloud environment governance and Infrastructure as Code (IaC).

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things…