Critical Facilities Technician - NOC Shift

Serverfarm is a leading developer and operator of data centers with over 750 locations and key customer relationships in 45 countries. We are revolutionizing how data centers operate across North America, Western Europe and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award‑winning InCommand platform, we are positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4× growth over the next four years, you will have unprecedented opportunities to take on new challenges, develop cutting‑edge skills and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

As the backbone of Serverfarm's mission‑critical data center operations, Critical Facilities Technicians ensure 24/7 uptime and reliability of our advanced infrastructure.

The shift for this role is 7 PM to 7 AM.

• Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturer recommendations.
• Monitor power and environmental conditions within all critical spaces within the facility.
• Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.
• Assist with planning and scheduling corrective maintenance activities.
• Escort and support outside contractors, ensuring they are abiding SF work rules and processes.
• Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to management throughout the event.
• Support and follow all SF change control policies and procedures.
• Perform site rounds and report any issues found to site management.
• Participate in construction and commissioning activities as directed by site management.
• Adhere to all local, state and federal safety laws and requirements.
• Complete other duties as assigned by the management team.
• Participate in and support MOP/SOP/EOP documentation process for the site.
• Participate in and support the development of site policies and standards.
• Work with site team members to deliver 100 % uptime of critical infrastructure.

• Experience working in a data center with proven success in delivering customer requirements in a critical technology environment.
• Operating and maintaining chilled water‑cooling systems.
• Operating and maintaining DX cooling systems.
• Operating and maintaining backup electrical systems such as UPS and generators.
• Operating Building Management systems and fire alarm and detection systems.
• Building facility maintenance.
• Evidence of self‑management and alignment with ever‑changing priorities.
• Good written and oral communication skills, tenacity, and working to a high level of accuracy.

Serverfarm is committed to providing an equal‑opportunity workplace and offers paid time off, paid holidays, 401(k) and full coverage of medical, dental and vision benefits. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.

Listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn’t an exact match to the job description.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Not Applicable

• Full‑time

• Management and Manufacturing

• Transportation, Logistics, Supply Chain and Storage