HPC System Administrator

General Information

Req # WD

Career area:
Services

Country/Region:
United States of America

State:
Illinois

City:
Chicago

Date:
Tuesday, December 16, 2025

Working time:
Full-time

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We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US $69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

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We are currently hiring for a High Performance Computing System Administrator to join our Professional Services Team.

As part of the Lenovo Professional Services team your responsibilities will include:

• Monitoring, maintaining, and managing the physical infrastructure of a data center, ensuring its smooth operation, reliability, and security.
• Monitoring power and cooling systems and network connectivity.
• Hardware and system software debugging and troubleshooting.
• OS management.
• Addressing hardware and software issues.
• Responding to alerts, performing preventative maintenance, rolling out and upgrading firmware versions, and managing any issues that may arise to minimize downtime and optimize data availability.
• Opening hardware trouble tickets against different vendors.
• Following up and reporting the progress on all issues; responding to users and providing support for the daily operations of the cluster.
• Daily system administration tasks, including granting and deleting access, investigating and correcting defects in the cluster as reported, adhering to the service levels.
• Resolving errors through developing, testing, and implementing changes to the system.
• Providing corrective and preventive maintenance, troubleshooting, and isolating defects.
• Performing software and firmware testing for any fixes, upgrades, and security patches.

Working directly with the customer you will be responsible for:

• The installation, configuration, and support of services as required within the central customer Research Computing Services platform team.
• Working with vendors and the customer Technology Office to design, implement, and upgrade services using change management and revision control.
• Controlling processes to ensure that changes are properly tracked and available for audit when required.
• Analyzing and troubleshooting system issues, defining, and resolving complex issues.
• Developing innovative solutions to continuously improve HPC and address any shortfalls in provision.
• Working closely with other customer staff, including Infrastructure Technology, Security and Governance teams.
• Understanding the importance of security and seeking specialist security advice to secure systems.
• Delivering a high-quality service through a…