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HelpDesk/Support Technical Support

Tier I Help Desk Specialist - On-Site IT Support

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Cherokee Federal
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A trusted federal contracting company is seeking a Tier I Service Desk Technician for on-site helpdesk and phone support in Chicago, Illinois. The role requires fluency in English and one to three years of help desk experience. Responsibilities include providing technical assistance via phone and chat, managing ticket entries, and ensuring timely issue resolution. Full-time benefits include medical, dental, and 401(k).

Veterans are encouraged to apply.
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