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HelpDesk/Support Technical Support

Hybrid IT Service Desk Analyst II – Frontline Support

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: SUCCESS
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A technology service provider in Chicago is looking for a Service Desk Analyst 2 to provide first-line defense and support for client issues. The role demands strong customer service and technical troubleshooting skills. Responsibilities include answering client calls, managing service requests, and documenting issues. The ideal candidate should have 1-2 years of IT support experience and a relevant degree. The company offers a competitive salary and comprehensive benefits in a hybrid work environment.
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