Program Manager, Partner Controls and Compliance

Program Manager, Partner Controls and Compliance

Join to apply for the Program Manager, Partner Controls and Compliance role at Rocket Travel by Agoda
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About Rocket Travel by Agoda
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Rocket Travel by Agoda is the strategic partnerships arm of Agoda, a part of Booking Holdings (NASDAQ: BKNG). The company partners with global brands to create rewarding, high‑quality travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is seeking a Program Manager – Partner Controls and Compliance to join our growing Partner Controls and Compliance team. In this role, you will safeguard partner interests and enhance partnership success by navigating, monitoring, and gate‑keeping evolving partner requirements.

• Execute the day‑to‑day management and operation of the Compliance Management System (CMS), covering:
• Coordinate end‑to‑end external assessments, ensuring timely remediation and ongoing improvement.
• Monitor vendor activities in line with third‑party risk oversight programs.
• Support the development and delivery of annual compliance training programs within the learning management system.
• Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting.
• Serve as a risk and compliance subject matter expert to help meet requirements of our highly regulated external partners.
• Advise internal cross‑functional teams on compliance requirements, risk mitigation, and process improvements.
• Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels.

• Bachelor’s degree in Business, Law, Risk Management, or a related field.
• 5+ years of experience in compliance, risk management, or audit within a regulated industry (such as financial services).
• Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).
• Experience managing assessments and vendor oversight activities.
• Experience supporting and navigating GRC tools or compliance processes.
• Self‑motivated and proactive, with a strong drive to deliver results and move projects forward.
• Excellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences.
• Highly organized and comfortable managing multiple priorities across different teams and projects.

Salary range for Chicago‑metro area: $75,000 – $112,000. Eligible for annual bonus.

At Rocket Travel by Agoda, we pride ourselves on hiring people of all backgrounds and orientations. Employment is based solely on merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.

To all recruitment agencies:
Rocket Travel by Agoda does not accept third‑party resumes. Please do not send resumes to our jobs alias, employees, or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.