Manager - Quality

Manager - Quality

Join to apply for the Manager - Quality role at United Airlines.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

• Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams
• Offer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc.
• Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
• Develop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)
• Partner with application Dev Ops teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
• Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications
• Research and resolve people and project issues; provide recommendations; elevate to senior management as needed

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information technology or similar
• 5+ years of Quality Engineering experience with managing large enterprise programs
• 3+ years of experience implementing Test Automation framework
• 3+ years of experience in supporting release automation (CICD) and application performance testing
• Willing and able to travel domestic/internationally (up to 10%)
• Listening, communication, partnership and negotiation skills
• Programming:
  Java, Selenium and SQL
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred Qualifications:

• TMMI (Test Maturity Model Integration) Certification and/or knowledge
• CSTE or any other Test Automation related certifications
• Previous airline experience
• Test Management Tools: TFS, Jira, Microsoft Test Management
• Automation:
  Ready API, SOAPUI, Rest Assure, See Test or any others to automate API's, UI and Mobile application
• Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)
• Understanding and/or implementation of GenAI testing technologies

The base pay range for this role is $99,750.00 to $.

The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact  to request accommodation.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Quality Assurance

Industries: Airlines and Aviation